Software / Pickup and delivery
Routes your drivers can run from a phone.
Customers book a window on your branded portal. Every stop, whether a home pickup, a locker collect or a satellite shuttle, lands on one route your driver runs from their phone, with a Navigate link and a scan at each door.
Booking to doorstep
Customer booking
Address with a service area check, pickup day and time window, optional return window, service type, care instructions and a contactless request.
Routes build themselves
A booking creates a home pickup stop on that day's route. A return window adds a home dropoff stop. Locker and store stops join the same route.
Driver view
Address, postcode, window, care notes and a contactless badge per stop, plus a Navigate link that opens the phone's maps app. Mark collected, mark delivered.
Scan at every door
Sticker and tag scans move the order status, so the board and the customer's status page update without a phone call.
Charged on delivery
Mark delivered charges the card on file and sends the receipt. No chasing, no cash at the door.
Satellite stores
Small shops with no on-site processing. Collected to plant and Returned to store stops move orders both ways and text the customer when it is back.
Honest about where we stand
Cents, SMRT and CleanCloud have deeper route optimisation, native driver apps and gig-network delivery. Ours covers booking windows, route stops, navigation links and card on delivery from a mobile web view, and it is included at no monthly fee. If your operation is route-first with a dozen vans, compare carefully.
More of the platform
One login, one order pipeline, one customer record. Each product below is included; there is no tier that unlocks it.
Counter POS, garment tags and receipts
Keyboard-fast order entry, per-garment tags with QR lookup, 80 mm receipts on the printers you own, one customer record across every channel.
OpenNotifications, SMS and marketing
Order-ready texts, pay links and pickup codes sent automatically, plus the Weekly Nudge win-back campaign with consent and quiet hours enforced.
OpenPayments and card on file
QR-to-pay at the counter, pay-by-link, saved cards charged at book-in or on delivery, settled to your own account with our share already deducted.
OpenThe smart locker workflow
Battery keypad lockers with no wiring, pay-first release, QR stickers printed from the app and the pickup code always the customer's own phone digits.
OpenReporting, multi-store and audit
Live dashboard, order timeline, an append-only audit trail, satellite and plant flows, roles from owner to driver and a platform view across every store.
OpenQuestions operators ask
Is there a native driver app?
Not yet. The driver view is mobile web and runs on any phone; add it to the home screen. Navigation hands off to the phone's own maps app.
Does it optimise the stop order automatically?
Stops are grouped per day and per route; drivers work the list in order. Automatic sequence optimisation is on the roadmap.
Can customers pick a return time?
Yes. A return day and window on the booking form schedules a home dropoff stop, or the driver can return the order to a locker.
What does the customer see?
A live status page, a text when the driver is on the way and when the order is delivered, and the receipt after the card is charged.
Ready in minutes, free forever to start
Create your store, connect payments, and take your first order today. Cancel by simply walking away; there is nothing to cancel.